For the October meeting, the Board held a Representative Payee Symposium at Social Security Administration (SSA) Headquarters. SSA leadership from several components participated in the symposium, presenting on the history of the program, current operations, and systems modernization.In the afternoon, Rosemary Stricks, Christopher McDermott, and Crystall Lamb, from the Office of Public Service and Operations Support gave an overview of the workload created by the representative payee program. They explained the mechanics of overseeing the representative payee program and discussed the challenges of obtaining and monitoring enough qualified people and organizations to fill these roles.