In the morning, the Board met with Charles Rossotti, former commissioner of the IRS from 1997 to 2002. Mr. Rossotti was invited to discuss his experiences in overseeing a complete refocusing and reorganization of one of the largest agencies in the federal government. He also spoke about the “nine principles of effective leadership,” as written about in his book, Many Unhappy Returns.In the afternoon, the Board met with Sara Rix, Senior Policy Advisor on AARP’s Public Policy Institute Economics Team. Ms. Rix was invited to discuss retirement security issues. Specifically, she presented her findings that involved concerns for the older worker.During the final session the Board was joined by Ruby Burrell, Chief Strategic Officer at SSA, and staff, for a discussion on strategic planning at SSA.